Yes, absolutely.
Your wishes and feedback about our products are very important to us.
You are always welcome to let us know if, for example, you would like:
- a specific colour
- an existing model in a new colour
- additional or more up-to-date colour options
- a specific shoe size
- a different shoe width
- a different fit
- changes to the design
- a specific material
- further development of an existing model
- a completely new product idea
We collect this feedback and are happy to pass it on internally to our responsible product team.
Why is a particular model not available in my preferred colour?
Our models are offered in a selected range of colours.
You can always see which colours are currently available directly on the respective product page:
If your preferred colour is not shown there, the model is currently not available in that colour.
Unfortunately, we cannot confirm in advance whether or when an additional colour will be added to the range.
However, we will be very happy to pass your colour request on to our product team. 💚
Why is the Merino Wool Knit not available in brown?
If a desired colour – for example brown – is not currently shown on the Merino Wool Knit product page, this colour option is not part of the current range.
We are always pleased to receive specific colour requests.
If you would like to see the Merino Wool Knit in brown or in another additional colour, please let us know. We will be happy to pass your request on to our product team.
View the Merino Wool Knit
👩 Merino Wool Knit Women
https://www.giesswein.com/products/merino-wool-knit-damen
👨 Merino Wool Knit Men
https://www.giesswein.com/products/merino-wool-knit-herren
Will there be new colours in the future?
GIESSWEIN continuously develops its range and existing models.
New product ideas and feedback from our customers also play a role in this process.
However, we cannot confirm in advance which new colours may be offered in the future.
👉 We therefore recommend checking www.giesswein.com regularly to discover our latest colours and new products.
Can I request a specific colour?
Yes.
Colour requests are always welcome.
For example:
- brown
- beige
- dark brown
- cognac
- taupe
- green
- dark green
- blue
- dark blue
- red
- new seasonal colours
- muted colours
- brighter colours
- additional neutral colours
The colours listed above are examples of customer requests and do not constitute an announcement of future colour options.
How can I submit a colour or product request?
You are welcome to contact us at:
or use our contact form.
To help us pass your request on internally as accurately as possible, please provide:
- the desired model
- women’s or men’s model
- desired colour
- desired shoe size
- desired width or fit, if applicable
- any other wishes regarding the product
Are customer requests really passed on?
Yes.
We are happy to pass specific feedback on to our responsible product team regarding:
- colours
- models
- sizes
- widths
- fits
- wearing comfort
- materials
- design
- product ideas
Please note that passing on a request does not guarantee that it will be implemented in the future.
Nevertheless, we greatly appreciate your feedback – it helps us understand which products, colours and features our customers would like to see. 🍀
Frequently asked questions about colour and product requests
Why is this shoe not available in brown, red, blue or yellow?
If brown, red, blue or yellow is not shown on the product page, that colour is currently not available for the respective model.
We will be happy to pass your colour request on internally.
Why is the XYZ model not available in more up-to-date colours?
The colours currently available can be found directly on the relevant product page.
If you would like additional or different colours, we appreciate your feedback and will be happy to pass your colour request on to our product team.
Will the Merino Wool Knit be available in new colours?
We cannot currently confirm whether or when additional colours will become available.
However, we will be happy to record your specific colour request.
Will this shoe ever be available in brown?
Unfortunately, we cannot confirm this in advance.
Please let us know your preferred colour so that we can pass your request on internally.
I would like this shoe in a different colour.
We will be very happy to record your request.
Simply let us know which model and colour you would like.
Can I send GIESSWEIN a colour request?
Yes. Colour requests are always welcome and can be sent to shop@giesswein.com.
Can I make a product request?
Yes.
We welcome requests regarding colours, models, sizes, widths, fits, materials, designs and other product features.
Why are different colours available for women and men?
The colours offered may vary depending on the model and version.
The colours currently available are always shown directly on the respective product page.
If you would like a colour from the women’s model to also be available for men – or vice versa – we will be happy to pass this request on internally.
Is there a wish list for new colours?
You can send us your colour requests at any time by email at shop@giesswein.com.
We collect feedback from our customers and pass it on to the relevant internal teams.