At GIESSWEIN, we place great importance on high-quality materials, careful manufacturing and the safety of our products.
We understand that people with allergies or sensitive skin need to pay particular attention to the materials they come into contact with.
Below, we answer the most frequently asked questions about potential allergens in our products.
Are GIESSWEIN products tested for harmful substances?
Yes. GIESSWEIN products are manufactured in accordance with the applicable European REACH regulations and are tested for relevant harmful substances.
These regulations aim to protect human health and the environment by controlling the use of certain chemical substances.
Are GIESSWEIN shoes free from allergens?
Unfortunately, we cannot guarantee that our products are completely free from all allergens.
There are many different substances that may cause allergic reactions in sensitive individuals.
Not all potential allergens are included in standard testing procedures. Therefore, we cannot confirm that every individual substance is completely absent from our products.
Do GIESSWEIN shoes contain colophony, natural resins or certain adhesives?
Different types of adhesives and auxiliary materials may be used during shoe production.
Their exact composition may vary depending on the supplier or manufacturing process.
Since colophony (rosin) and natural resins are not among the substances routinely tested for, we cannot guarantee that our shoes are completely free from these substances.
This also applies to other individual substances that may cause allergic reactions.
Can you ask the manufacturer about specific allergens?
The chemical composition of adhesives and auxiliary materials can be very complex.
Even information provided by our manufacturers may not always offer a complete overview of all chemical components used.
Without appropriate supporting documentation, we are therefore unable to provide an official confirmation that certain allergens are entirely absent.
Can I wear GIESSWEIN shoes if I have a contact allergy?
If you have a known contact allergy, for example to colophony, natural resins or certain adhesive components, we recommend consulting your doctor before wearing our shoes.
Please note: As we cannot guarantee that our products are completely free from specific allergens, we also cannot guarantee their individual suitability for people with existing allergies.
What should I do if I suspect an allergic reaction to a GIESSWEIN product?
If you suspect that a GIESSWEIN product has caused an allergic reaction, we recommend that you stop using the product for the time being and consult a medical professional to assess your symptoms.
You can, of course, return the product to GIESSWEIN free of charge under our satisfaction guarantee, provided it is still within the applicable guarantee period.
Please also contact our customer service team at shop@giesswein.com, providing the affected product model and your order number, if available.
This will allow us to record your feedback and arrange further checks if necessary.