At present, we unfortunately do not offer a repair service or resoling. Our shoes are manufactured in such a way that the sole is firmly bonded to the upper, and replacing it would affect the fit and functionality.
However, if you have any reason for complaint, we will be happy to assist you. Please send our customer service team a brief description of the issue along with photos via shop@giesswein.com.
We will review your request as quickly as possible and work with you to find a suitable solution.