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  1. Giesswein Help Center
  2. Returns

Returns

  • What is the return period?
  • My Giesswein shoe doesn't fit properly or is causing pain – what can I do?
  • Exchange request – refund instead of exchange
  • Do I need to register my return?
  • I received the wrong item. What should I do?
  • How can I return my order?
  • Will I receive a confirmation once the return has arrived?
  • What happens if I return my order that was paid via Klarna?
  • What can I do if the refund amount is incorrect?
  • What happens if I return an item that was paid for with a gift card?
  • Will I receive a new invoice after returning items?
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