Returns
- I have already sent my parcel back. Has my return already been processed?
- I have already handed in my return – when will I receive my refund?
- I no longer have the original box – what can I use for my return?
- The shoes don't fit – what can I do?
- Will I receive a refund notification by email?
- Return without return form – is that a problem?
- I need a return label – what can I do?
- How can I track my return?
- I forgot to put my return slip in the package – is that a problem?
- I ordered Giesswein products via Amazon – when will I receive my refund?
- Why does processing my return take 14–21 business days?
- How long is my return label valid?
- How long does it take to process returns?
- How can I create a free return label for international countries (CH, UK, US)?
- How can I create a free return label for europe?
- How long does a refund take?
- How long does a refund take?
- When will I receive my refund after a return?
- My return slip is missing – what can I do?
- What is the return period?
- My Giesswein shoe doesn't fit properly or is causing pain – what can I do?
- Exchange request – refund instead of exchange
- Do I need to register my return?
- I received the wrong item. What should I do?
- How can I return my order?
- Will I receive a confirmation once the return has arrived?
- What happens if I return my order that was paid via Klarna?
- What can I do if the refund amount is incorrect?
- What happens if I return an item that was paid for with a gift card?
- Will I receive a new invoice after returning items?