Skip to main content
Giesswein Help Center Help Centre home page
  • Online Shop Blog About Us
  • Sign in
  • Contact
  • Sign in
  • Contact
  1. Giesswein Help Center
  2. Returns

Returns

  • Cancelling or withdrawing from an order – what do I need to do?
  • Where can I drop off my return?
  • Return period exceeded – can I still return my order?
  • My return has only been partially refunded and some items are missing – what can I do?
  • How do I register a return from Switzerland, Liechtenstein, the USA or the UK?
  • My return has not yet been processed – when will I receive my refund?
  • Returns & Exchanges: GIESSWEIN Video Guides on YouTube 📦
  • When will I receive confirmation of my refund?
  • Can I return items from multiple orders together in one package?
  • I disposed of the return form or shipping box – what can I do?
  • Why was only part of my return refunded?
  • I have already sent my parcel back. Has my return already been processed?
  • I have already handed in my return – when will I receive my refund?
  • I no longer have the original box – what can I use for my return?
  • The shoes don't fit – what can I do?
  • Will I receive a refund notification by email?
  • Return without return form – is that a problem?
  • I need a return label – what can I do?
  • How can I track my return?
  • I forgot to put my return slip in the package – is that a problem?
  • I ordered Giesswein products via Amazon – when will I receive my refund?
  • Why does processing my return take 14–21 business days?
  • How long is my return label valid?
  • How long does it take to process returns?
  • How can I create a free return label for international countries (CH, UK, US)?
  • How can I create a free return label for europe?
  • How long does a refund take?
  • How long does a refund take?
  • When will I receive my refund after a return?
  • My return slip is missing – what can I do?
  • Next ›
  • Last »

© Copyright - Giesswein Walkwaren AG

    Deutsch Français