No, that is not a problem.
Your return can still be clearly assigned even without the return slip, because all important information is recorded via the Giesswein return label (e.g. order number and customer number).
What else you should know
- Your return will be processed as usual
- There are no disadvantages for you
- Returns take approximately 14–21 business days
- Important for International: US/UK//CH - please always register your return here: Giesswein Return Portal
Recommendation for exchanges
If you would like to exchange an item, we recommend the following:
- Order the desired item again at www.giesswein.com
- Alternatively, you can also place your order by phone (for customers from Germany and Austria)
👉 This is the fastest way to receive the correct item.