We place great importance on quality – however, should you ever experience an issue due to a defect, we will of course assist you quickly and easily.
How to submit a complaint:
Please send us the following information via the contact form:
Photos of the defect (close-up and overall view)
A short description of the problem
Your order and customer number
Important:
If you purchased the product from a retailer or another online shop, please contact them directly – only they can process the complaint.