Yes. You can change or cancel your order yourself within 60 minutes of placing it.
How can I change my order?
Open the order confirmation you received by email.
There you will find the section:
“Would you like to change your order?”
Then click on:
“Edit or cancel order”
You can edit or cancel your order there within 60 minutes. ✅
Would you like to order different items, a different size or color?
If you would like to change your order, you can cancel the existing order within 60 minutes and then place a new order via “Order again” at www.giesswein.com.
Can I still change or cancel my order after 60 minutes?
After 60 minutes, your order is already being prepared for shipment.
It is therefore no longer possible to change or cancel the order.
If you no longer want the order, you can return it to us after receiving it in accordance with our return policy.
Where can I find the option to change or cancel my order?
You can find this option directly in your order confirmation email under:
“Would you like to change your order?”
There you will find the options “Edit or cancel order” and “Order again.”
If you have any further questions, our GIESSWEIN Customer Service team will be happy to help. 🍀