Order and payment
- Why haven’t I received an order confirmation?
- Where can I see how I paid for my order?
- Can I use a discount code more than once?
- Which payment methods does GIESSWEIN offer?
- Are discount codes combinable?
- What is an ARN number and what is it used for?
- Can I order one model in different sizes?
- Are there currently any promotions or discount codes at Giesswein?
- Can I place an order using prepayment (bank transfer)?
- When will the Wool Loafers be back in stock?
- What can I do if I entered my email address incorrectly?
- My discount code isn't working – what can I do?
- I haven’t received an order confirmation email – what should I do?
- Will I receive an order confirmation by email?
- Bank transfers to Giesswein Walkwaren AG
- I couldn't find an invoice in my package – what should I do?
- What payment methods does Giesswein offer?
- How can I redeem a discount code at Giesswein?
- My size is sold out – what can I do?
- I haven’t received the email from Klarna with my invoice number or payment information.
- Has Klarna received my payment?
- What is Klarna?
- Is there a time limit for redeeming gift cards?
- Can I have the remaining balance of a gift card paid out?
- What happens if the value of the gift card exceeds the order amount?
- Can I use a discount code when purchasing a gift card?
- Can I pay for a gift card with another gift card?
- Can I cancel a gift card after purchase?
- In which shop can I purchase and redeem gift cards?
- Are there physical gift cards for our online shop?