We are very sorry to hear about a bereavement. Our heartfelt condolences go out to the family and loved ones. 🍀
In such a case, we are happy to arrange the deletion of the existing GIESSWEIN customer account and add a corresponding note to our system.
Please provide us with the following information:
- First and last name of the deceased person + postal address
- The email address associated with the customer account, if known
How can I request the deletion?
You can easily send us the details via our GIESSWEIN contact form:
👉 https://support.giesswein.com/hc/de/requests/new
Alternatively, you can send us an email at:
As soon as we have received the necessary information, we will forward the request to the responsible department so that the customer account can be deleted.
If you have any further questions, we are of course always happy to help. 🌿