Order and payment
- What happens after I place my GIESSWEIN order?
- Which payment methods does GIESSWEIN offer?
- Can I change or cancel my order?
- Will I receive an order confirmation by email?
- Where can I check the current status of my order?
- Who can I contact if I have questions about Shop Pay?
- What is Shop Pay and how does payment work?
- My message was not understood – what can I do?
- What makes up the quality and value/price of GIESSWEIN products?
- Will an out-of-stock Final Sale model become available again?
- The amount was charged, but I did not receive an order confirmation – what can I do?
- My payment was declined or failed – what can I do?
- Why can I order multiple sizes or different models?
- Refunds: Why is my refund always issued to the original payment method?
- Why haven’t I received an order confirmation?
- Where can I see how I paid for my order?
- Can I use a discount code more than once?
- Are discount codes combinable?
- What is an ARN number and what is it used for?
- Can I order one model in different sizes?
- Are there currently any promotions or discount codes at Giesswein?
- How can I speak to a GIESSWEIN employee or Customer Service representative?
- How can I pay with Klarna on www.giesswein.com?
- Can I place an order using prepayment (bank transfer)?
- When will the Wool Loafers be back in stock?
- What can I do if I entered my email address incorrectly?
- My discount code isn't working – what can I do?
- I haven’t received an order confirmation email – what should I do?
- Bank transfers to Giesswein Walkwaren AG
- I couldn't find an invoice in my package – what should I do?